DMs lost? No longer.
Sales missed? Not anymore.
With Retify, every DM gets a reply in seconds, every order goes straight to your POS, and your Meta Ads run on their own — so you keep every sale, not just the ones you had time to answer.
Cafe Bistro
Online — replies in secondsGot you: 2 Phin Coffees + 1 Matcha Latte, pickup at noon. Total: $22.50.
shop.retify.ai/bistro/order1001
Please pay when you can & show your order # on arrival. Thank you — see you at noon!
The Problem
Every unanswered DM is a sale that went
to whoever replied first.
of consumers want to message businesses the way they message friends — through instant, conversational messaging.
Source: Business Messaging in 2026
of shoppers say they'll buy from a competitor if a brand doesn't respond on social.
Source: Social Media Statistics 2026
of consumers are more likely to shop with brands that recognize and remember them.
Source: Ecommerce Personalization Statistics
A Day in Your Life
Here's what your day looks like with Retify running.
Customer sees your post
They're at home, scrolling Instagram, see your latte post — and send you a DM to order.
Retify replies & alerts staff
Retify answers instantly, creates the order, and your staff hears a sound alert. They check the order and start making it.
Staff taps "Ready"
One tap sends the customer a message — their coffee's ready for pickup.
Retify remembers them
Their order and preferences are saved, so next time they're greeted like a regular — not a stranger.
Customer sees your post
They're scrolling Instagram, see your studio's post, and DM you to book a session or ask about membership.
Retify replies & sends the booking link
Retify instantly replies to their inquiry and sends your booking link — while alerting your staff that someone's interested.
Customer books
They use the booking link to pick an available time and complete their booking — no back-and-forth needed.
You stay informed
Retify saves their info and preferences, so you can follow up with personalized offers and reminders.
Customer sees your post
They're browsing TikTok or Instagram, see your product post — and DM you to order it.
Retify takes the order
Retify confirms size/details, takes payment right in the chat, and alerts you to pack the item.
You mark it shipped
One tap sends the customer their tracking info — no need to draft the message yourself.
Retify remembers them
Their order and style preferences are saved — powering better recommendations and repeat purchases.
See It Live
Watch a real order go from DM to done.
60 seconds. Real Instagram chat. No script, no voiceover.
Who We Serve
Built for independent operators.
If you run a business and handle DMs from customers — this is for you. Retify adapts to how your business actually makes money.
Café & Food Businesses
Coffee shops · Bakeries · Food trucks · Fast casual · Dine-in
Customers DM to order. Retify takes it, alerts your staff, and messages them the moment it's ready — no phone-juggling during the rush.
Professional Services
Salons & spas · Studios & gyms · Clinics · Consultants
Customers just need to book a slot or buy a membership. Retify replies to their inquiry and sends your booking link — no missed leads, no back-and-forth.
Online Retail
Boutiques · Independent sellers · Social-first shops
Customers order and pay right in the chat from your Instagram or TikTok — no third-party app taking a cut. You own the channel and the customer.
Common Questions
Still on the fence?
Here's what other Toronto operators asked before they joined.
How It Works
Up and running in one day. We handle the setup.
We get on a call, connect everything, and go live with you. You don't touch a line of code.
① Connect
Your menu goes live inside your DMs.
We link Retify to your Square or Clover. Your full menu — every item, price, and option — is instantly available inside Instagram DM, Messenger, and WhatsApp. Update in Square and Retify updates automatically.
② Share
One link. Every channel.
Add your Retify link to your Instagram bio, WhatsApp, and Google Business listing. Customers tap it, DM you, and Retify handles it. Nothing changes for them — except you always reply now.
③ Let go
You check in. Retify handles the rest.
Orders taken. Questions answered. Regulars offered their usual. You only get a notification when something genuinely needs you — a complaint, a special request, something worth your time.
Features
Your new teammate. Handles the inbox, never calls in sick,
and gets better the more you use it.
Orders on Every Channel
Instagram DM, Messenger, WhatsApp. No new app. No new habits for your customers.
Replies in Seconds — Day or Night
Rush hour or 2am — every message gets a fast, accurate, friendly reply. Without you touching your phone.
Square & Clover Sync — Live
Orders go straight into your POS. No double-entry, no missed tickets, no "did that come through?" moments.
Remembers Every Regular
Order history, preferences, their usual — Retify greets them the way you would.
Meta Ads — Fully Managed
We run your Facebook and Instagram ads. New customers find your shop. Retify turns them into regulars.
You're Always in Control
Edit any reply. Override any order. Pause any ad. Full dashboard, full visibility — always yours.
More orders captured. Zero extra staff.
"After the first month, we counted the numbers. We were capturing more orders than before — orders that were just disappearing into our DMs. Retify didn't just save us time. It paid for itself in the first week."
Currently piloting with Toronto F&B shops
20 spots. Toronto small retail businesses only.
First come, first in.
We're handpicking our first 20 partners. You get a personal setup call, no subscription fee, and a direct line to our team. No tech skills needed. Just more orders answered and more sales kept.
Rather talk first? Book a 15-min call →What operators are saying
"Finally — a tool that actually pays for itself."
"Setup was done in under an hour. I didn't touch anything."
"Our DM orders went from 0 to our fastest-growing channel."